Privacy Statement & Return Policy
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Lil' Diner website. On some pages, you can order products, and/or make a request. The types of personal information collected at these pages are:
Name Address Email address Phone number Credit/Debit Card Information* (etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name Address Phone Number (etc.)
*Retail Customers: Even though we collect your credit/debit card information it is processed electronically and we never receive your complete card information.
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 801-541-9114 or send us an email at info@lildiner.com
Return Policy
30 Day Satisfaction Guarantee or Your Money Back
Our goal at Lil’ Diner LLC is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging, with your original receipt/email confirmation within 30 days of your purchase to: Lil' Diner LLC. Attn:RETURNS P.O. Box 521572 Salt Lake City, UT 84152-1572.
We ONLY issue refunds from purchases made directly though either www.lildiner.com and www.babydiner.net. If purchased from a retailer, please directly contact the retailer were you purchased the product and follow their return guidelines. However, we honor any and all exchanges for replacement parts and manufacturing errors of all Lil' Diner LLC products no matter where the item was purchased. Please forward your electronic proof of purchase receipt to info@lildiner.com to inquire about replacement parts. Replacement products obtained in an exchange transaction will only be exchanged and are not eligible for a refund.
Where applicable, all refunds will be issued in the same form as the original method of payment. If you are not satisfied with your purchase after this, please let us know. You can reach our customer service line at: 801-541-9114 or email us atinfo@lildiner.com
Your satisfaction is important to Lil’ Diner LLC.
Send all correspondence to:
Lil' Diner LLC.
P.O. Box 521572
Salt Lake City, UT.
84152-1572
Shipping Policy
All orders are shipped via USPS First Class/Priority mail with delivery confirmation.
Shipping fees are not refundable under any circumstance.
Other shipping methods are available upon request; however, should you select uninsured shipping we will not be held responsible for loss or damage of your purchase.
International Shipping is available. However, expect at least 2 to 3 weeks for delivery in some parts of the world
We will NOT ship international orders until payment is verified and secure. Delivery confirmation will be emailed to your provided email address when possible, depending on the country/region and customs protocol.
If you have any questions please contact us at 801-541-9114 or info@lildiner.com
Thank you,
Lil' Diner LLC